FREE SHIPPING FOR ORDERS OVER R4000

FAQs

Our order processing is usually 2-3 business days

We accept returns within 30 days of purchase for items in their original condition and packaging. Custom and engraved items are non-refundable. Please review our return policy for full details.

To maintain the quality of your jewelry, avoid exposure to harsh chemicals, water, and extreme heat. Store your jewelry in a dry, cool place and clean it regularly with a soft cloth.

Yes, once your order is shipped, you will receive a tracking number via email – you can also use the “My Account” dashboard to monitor the status of your delivery.

No, we currently do not offer any repairs at this time.

You can reach our customer service team via email at info@beyondjewellery.co.za or via WhatsApp at +27769842028 during business hours. We’re here to assist you with any questions or concerns.

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